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Refund Policy
Last updated: September 22, 2026
This policy describes when a payment for a course or subscription on Code Way can be refunded.
1. When You Can Request a Refund
You may request a refund within 7 days of purchase if you have not completed more than 20% of the course content.
If a technical error on our side prevented you from accessing content you paid for, you are entitled to a full refund regardless of the time elapsed.
2. How to Request a Refund
Contact us via the "Contact us" page with your order number, and our team will review the request and respond within business days.
3. How Refunds Are Processed
Approved refunds are issued to the original payment method, for the full amount paid only — partial refunds are not currently supported.
Once a refund is approved by our team, access to the related course/subscription is revoked immediately.
Refunded amounts may take several business days to appear in your account, depending on your bank's or e-wallet provider's policy — this timing is outside our control.
4. Exceptions
Subscriptions fully used during their period, or courses fully completed, are not eligible for refund except in exceptional cases assessed individually.